Family Promise of Greater Phoenix CEO Ted Taylor Retires After 16 Years

Taylor transitions to CEO Emeritus role as organization serves more than 700 Arizona families per year

PHOENIX, Ariz.  — Family Promise of Greater Phoenix (Family Promise), a nonprofit serving families with children experiencing homelessness in the Valley, announces that CEO Ted Taylor will retire effective July 10, 2026, following 16 years of transformative leadership that grew the organization’s reach from one shelter location to four, and multiplied capacity. Beginning July 13, Taylor will serve as CEO Emeritus, guiding the organization through a leadership transition until Dec. 31, 2026.

Under Taylor’s leadership, Family Promise of Greater Phoenix grew from serving 30 families per year to more than 700 per year, ensuring more than 2,400 Valley families had access to safe shelter and wraparound services since 2010. Congregational partnerships were key to that growth. Taylor expanded that network from 13 to 44 faith communities, that mobilized thousands of volunteers who provided nightly shelter, meals, and compassion to families in crisis. He also grew the organization from one program to five core programs, all aimed at preventing and ending family homelessness. 

“I did not choose this work so much as I was called to it, and it has been the honor of my life to serve,” said Taylor, outgoing CEO, Family Promise of Greater Phoenix. “Family Promise remains one of the most effective, community-powered models I’ve seen, graduating families into sustainable housing at a fraction of the cost of traditional shelters, and preventing first-time homelessness whenever possible. The organization is in great hands with its staff, volunteers, and network of supporters, and I look forward to welcoming our new leadership soon.”

Among Taylor’s signature achievements is the opening of Arizona’s first family shelter to welcome pets in 2012. The milestone inspired a national PetSmart partnership to expand pet sanctuaries inside Family Promise shelters across the country. Ted Taylor also led the building of a completely debt-free development, Arizona’s first container village: Legacy Village, a transitional housing community located in one of the largest eviction zip codes in Arizona. Family Promise of Greater Phoenix also earned recognition as a Top 10 affiliate nationally in both 2024 and 2025, out of 200 independent affiliates across the country.

“Ted’s 16 years of service have been an extraordinary gift to the families of greater Phoenix and to the entire Family Promise community,” said Tim McGough, Board Chair. “His leadership has transformed this organization and set a standard of excellence that will guide us forward. We are committed to a smooth and thoughtful transition and look forward to announcing new leadership in the near future.”

With Taylor transitioning to the CEO Emeritus role, Family Promise of Greater Phoenix remains focused on its mission to prevent and end family homelessness through five core programs: Diversion, Prevention, Shelter, Housing, and Stabilization. The organization’s new CEO will be announced in the coming weeks.

ADDENDUM: Ted Taylor’s Accomplishments at Family Promise of Greater Phoenix (2010–2026)

Organizational Growth

• Grew shelter locations from 1 site to 4 sites, spanning Mesa to Glendale
• Expanded staff from 2 employees to 21 employees
• Grew families served from 30 per year to more than 700 per year
• Served more than 2,400 families during his tenure without a single major medical or safety incident
• Grew annual revenue from $250,000 to more than $3 million/yr
• Increased net assets of the organization by more than $6,500,000, including nearly $1 million in cash reserves
• Expanded programs from Shelter only to 5 core programs: Diversion, Prevention, Shelter, Housing, and Stabilization

Community Partnerships

• Expanded congregational partnerships from 13 to 44 faith communities
• Grew annual in-kind contributions from $150,000 to more than $500,000 per year in food and shelter

Historic Firsts

• Opened Arizona’s first family shelter to welcome pets in 2012, attracting national coverage from Good Morning America
• Inspired a national PetSmart partnership in 2013 to expand pet sanctuaries inside Family Promise shelters across the country, contributing an estimated $6.5 million in support
• Launched the West Valley’s first emergency shelter for families
• Built Arizona’s first container village, named Legacy Village in recognition of the BHHS Legacy Foundation’s seed investment which made this development possible.

About Family Promise of Greater Phoenix

Family Promise envisions a nation in which every family has a home, a livelihood, and the chance to build a better future. Family Promise of Greater Phoenix delivers innovative solutions for family homelessness including prevention, shelter, and stabilization services. Family Promise of Greater Phoenix supports the entire family, including children through daycare assistance, school, and playtime; parents who, knowing their children are safe and cared for, can focus on their goals to secure employment, save money, and search for next-step housing; and pets, who receive their food and shelter, so that families do not have to experience the trauma of losing a beloved member of the family by seeking shelter and assistance. Learn more at FamilyPromiseAZ.org.

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Media contact:

Erica Fetherston
480-676-9141
erica@10to1pr.com