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Southwest Behavioral & Health Services Receives Lovitt & Touché Inversion Award
By Marissa Baker - Tuesday Apr 13, 2021
Southwest Behavioral & Health Services (SB&H), an innovative leader in behavioral health, today announced that the organization received a 2020 Lovitt & Touché (L&T) Risk Control Inversion Award. SB&H was selected for this award by demonstrating how the organization embraced the principles of Inversion as delivered by the Lovitt & Touché Risk Control Team.

Award recipients, chosen by a panel of L&T officers, were considered the best organizations that:
• Utilized the L&T Risk Management resources
• Embraced the principles of Inversion as delivered by the L&T Risk Control Team
• Sustained an internal culture shift within the organization based on their interactions with L&T
• Had a remarkable and favorable turnaround and are now operating as a healthier business
Southwest Behavioral & Health Services was acknowledged for utilizing Lovitt & Touché Risk Control Team tools and resources to sustain a safety culture within SB&H that far exceeds other behavioral health industry organizations.

“2020 brought unique challenges from a risk management perspective, but it was also what we planned and prepared for,” said Jonathan Janas, risk control manager, Lovitt & Touché. “Southwest Behavioral & Health Services learned to adapt and find new ways of applying risk management strategies. I want to thank the organization for their resilience and ingenuity while protecting their most important asset…their employees.”

“Sara Hansen, our director of risk management, and her Risk Management team take great pride in elevating our internal safety practice throughout our organization,” said Southwest Behavioral & Health Services Chief Quality Officer Erica Missicano. “Even through the midst of a global pandemic, our organization has achieved 100 percent adherence to following our internal safety procedures. This achievement could not have been accomplished without Risk Management’s continual emphasis on the importance of safety in the workplace and for our employees.”

According to Janas, inversion is a safety model and philosophy, that, taking its name from the inverted version of the safety pyramid, suggests that there are just as many proactive efforts that lead to zero incidents as the traditional concept of a more reactive philosophy.

About Southwest Behavioral & Health Services
Phoenix-based Southwest Behavioral & Health Services (SB&H) is a 501(c)3 nonprofit organization that provides compassionate primary care, substance abuse and mental health services that enhance lives and improve communities. Services include outpatient mental health treatment and psychiatric services including medication monitoring; assistance for persons with addictions; intensive inpatient care for persons in crisis; residential housing, in-home and supported housing services; prevention services, community outreach and school-based counseling; lifespan services for individuals with Autism Spectrum Disorder; and four opioid replacement clinics. Southwest Behavioral & Health Services has locations throughout the greater Phoenix Metro area as well as locations in rural Maricopa, Gila, Mohave, Coconino, and Yavapai counties. For more information about SB&H programs, services and ways to help visit https://www.sbhservices.org/.