Emergency Dental Response Campaign Streamlines Access to Dentists Nationwide
By Kassidy McDonald -
Friday Mar 27, 2020
Pre COVID-19 pandemic, the American Dental Association reported that every 14 seconds someone visits the emergency room with a dental need. Dental clinics are struggling to stay open across the country due to practices being limited to emergencies only, and there is an influx of people visiting the hospital with a dental health crisis. To help keep people out of the emergency room during these unprecedented times, CEO of Performance Partners and Virtual Support Solutions, Michael Bonanno, launched US Dental Triage, a 24/7 hour hotline for people experiencing a dental emergency.
â€œOur country is experiencing a period of deep uncertainty and our emergency rooms are already overwhelmed and not equipped to handle definitive dental care,â€ says Bonanno. â€œWe launched US Dental Triage for those who are having challenges finding someone to treat them or are going into emergency rooms and becoming at risk of contracting the coronavirus.â€
For those who are experiencing a dental emergency, US Dental Triage urges people to call its 24-hour hotline at (800)-700-0908. The company has over 40 team members on staff to connect callers experiencing urgent dental needs with an office that is open and available to see the patient right away. Once matched with a dentist, the patient will have the opportunity to do a virtual consultation to talk about his or her symptoms and ensure that the issue warrants an emergency visit.
Patient health and safety are US Dental Triageâ€™s top priorities for those seeking help. The prevention of the spread of infectious diseases is already part of regular dental practice for all doctors in its network. New protocols to existing safety precautions include a dental staff member escorting patient directly to a pre-sterilized room. The dentist and dental assistants will be wearing gloves and masks, and every patient will be isolated from any others seeking medical attention on the premises.